PRIVACY POLICY Last Updated: May 13, 2025
1. INTRODUCTION
AskTheOracle.io ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website AskTheOracle.io and any related services, including any mobile applications (collectively, the "Service"). Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our Service:
2.1 Personal Information
Personal Information is information that identifies you as an individual or relates to an identifiable individual. We may collect the following types of Personal Information:
Account Information: When you create an account using Google Authentication, we collect information associated with your Google account, such as your name, email address, and Google user ID. Payment Information: When you purchase premium access, we collect payment information through our payment processor, Stripe. Note that we do not store your full credit card details on our servers; this information is handled directly by Stripe. User-Generated Content: We collect and store the questions you ask and the conversations you have with our AI Oracle as part of your chat history. Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.
2.2 Usage Information
We may automatically collect certain information about your device and how you interact with the Service, including:
Device Information: Information about the devices and software you use to access the Service, including IP address, web browser type, operating system version, mobile device identifiers, and mobile network information. Usage Data: Information about your interactions with the Service, including the pages or features you view, your browsing actions, and the dates and times of your visits. Location Information: We may collect information about your approximate location as determined by your IP address.
2.3 Cookies and Similar Technologies
We and our third-party service providers may use cookies, web beacons, and other tracking technologies to track activity on our Service and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. HOW WE USE YOUR INFORMATION
We use the information we collect about you for various purposes, including:
To provide, maintain, and improve the Service To process and complete transactions, and send related information including confirmations and receipts To personalize your experience and deliver content relevant to your interests To respond to your comments, questions, and requests To send technical notices, updates, security alerts, and support and administrative messages To monitor and analyze usage patterns and trends to improve the Service To protect the Service and our users from fraudulent, abusive, or unlawful use To comply with legal obligations and enforce our terms
4. DISCLOSURE OF YOUR INFORMATION
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
4.1 Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf. These include:
Google: For authentication services Firebase: For user authentication and database storage of chat history Stripe: For payment processing OpenAI: For processing chat queries to provide AI Oracle responses Analytics Providers: To help us understand user behavior and improve our Service Vercel/Upstash: For hosting and rate limiting services
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Protection of Rights
We may disclose your information to:
Enforce our Terms of Service and other agreements Protect and defend the rights or property of AskTheOracle.io Prevent or investigate possible wrongdoing in connection with the Service Protect the personal safety of users of the Service or the public Protect against legal liability
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
4.5 Aggregated or De-identified Data
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for marketing, advertising, research, or similar purposes.
5. DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.
6. DATA RETENTION
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
7.1 Access and Update
You may access and update certain information about you from within your account settings, or by contacting us directly.
7.2 Data Deletion
You may request deletion of your personal information by contacting us. Please note that some information may be retained for legal or legitimate business purposes, or may remain in cached or archived copies for a period of time.
7.3 Opt-out of Marketing Communications
You may opt out of marketing emails by following the instructions contained within the email, or by contacting us.
7.4 Cookies and Tracking Technologies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that such action could affect the availability and functionality of the Service.
7.5 Do Not Track
Some browsers feature a "Do Not Track" ("DNT") setting that requests that websites not track users. We currently do not respond to DNT signals. However, you can usually choose to disable cookies or adjust your tracking preferences through your browser settings.
7.6 Additional Rights for EEA, UK, and California Residents
If you are a resident of the European Economic Area (EEA), the United Kingdom, or California, you may have additional rights under applicable data protection laws: For EEA and UK Residents (GDPR):
Right to access personal data we hold about you Right to rectification of inaccurate personal data Right to erasure of your personal data Right to restriction of processing of your personal data Right to data portability Right to object to processing of your personal data Right to withdraw consent at any time Right to lodge a complaint with a supervisory authority
For California Residents (CCPA/CPRA):
Right to know about personal information collected, disclosed, or sold Right to delete personal information Right to opt-out of the sale of personal information Right to non-discrimination for exercising your rights
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
8. CHILDREN'S PRIVACY
Our Service is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.
9. INTERNATIONAL DATA TRANSFERS
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
10. CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post changes to the Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified Privacy Policy.
11. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: support@asktheoracle.io
By using AskTheOracle.io, you acknowledge that you have read, understood, and agree to this Privacy Policy.